Fraud Awareness


Fraudulent Use of the Nanba Group Brand

Attempts have been made to defraud Internet shoppers by the unauthorized use of the Nanba Group name and brand via email communications and graphics which appear, on the surface, to have originated from Nanba Group.

In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.

Please be advised that Nanba Group does not request payment in this manner. Nanba Group only collects money due for official Nanba Group related any expenses.

Nanba Group accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.


If you are in any doubt as to the integrity of a website that uses the Nanba Group brand, please always access Nanba Group websites via our global website.

Visit Nanba Group Global Website for more information.

Report Fraud

Please report receiving fraudulent or suspicious Nanba Group emails to Nanba Group Customer Service.

Contact Us for more information

Spam and Viruses

Please be advised that if you received an email suggesting that Nanba Group is attempting to deliver a package requesting that you open the email attachment in order to affect delivery, this email is fraudulent, the package does not exist and the attachment may be a computer virus.

Please do not open the attachment. This email and attachment does not originate from Nanba Group.