Ethical Trading Policy

NANABA GROUP are committed to this policy and will conduct business in an ethical, legal and socially responsible manner. This commitment extends to suppliers and other associated external resources with which we chose to do business. We recognize the responsibility that we share with our suppliers to source products in an ethical manner. We want our customers to be confident that people are treated fairly, are not exploited and are not exposed to unsafe working conditions. Our Ethical Trading Policy requires all our suppliers to comply with our ethical code which is based on the International Labour Organisation (ILO) and national and international laws.

At Nanba Group, we believe strongly in ethical trading and strong stewardship. As a company, we recognize that our commercial activities have a potential to impact on our suppliers and members of the local community.

Policy statement: NANBA expects and demands that each of its business units, all of its employees carry out their duties to te highest ethical standard and in compliance with all relevant legal principles. This standard of behaviour and performance is maintained in the company's dealing with customers and raw material suppliers.

General Principles: NANBA and it's employees will at all times demonstrate the highest levels of integrity, truthfulness  and honesty in order to uphold both personal and corporate reputations and to inspire confidence and trust in their respective actions.

Health & Safety: NANBA (The company) is committed to provide a safe and healthy working environment for all of its employees.

Environment: NANBA respect and highly values its diverse employee population. Accordingly, the company has an unwavering ethical commitment toward promoting a workplace that is respectful of personal differences and free of discrimination and harassment. This principle applies in our hiring and interviewing process as well as all aspects of our work environment. By providing a respectful, creative and positive atmosphere where employees can be successful and achieve their targets and goals in the best possible way.

Employees: All employees are treated with dignity and respect with equal employement opportunities given to all irrespective of their race,  religious, gender, sexual orientation, maternity, material status, family status, disability, age, or national origin. Employess are offered a safe and healthy workplace and the company will not tolerate any form of harassment.At NANBA no child or under age labour is used, all workers must have reached the age of  18 or have reached the minimum legal working age under the national law. Workers under the age of 22 must not work at night or under potentially hazardous conditions.

Customers: The company will take all reasonable care to avoid misleading statements, concealmen, and overstatment in all if its statements. It will seek to build long term partnerships with its customers by being honest and straight forward in its dealing at all times. it will respect the confidentiality of any information that it might obtain in relation to its customers.


-All employment with NANBA is freely choosen.

-Staffs are not required to provide identity papers.

-Staffs are free to leave NANBA after reasonable notice.

-No child labor shall be used under 18 years of age.

-Employee under 22 must not work at night or under potentially hazardous conditions.

-Working conditions are safe and hygienic.

-NANBA takes adequate measures to prevent accidents and minimize potential hazards.

-Staff receives regular health & safety training.

-Staffs have unrestricted access to required facilities.

-Working hours abd remuneration are reasonable and regular employment is provided.

-Staff are not forced to work extra hours until they are willing to do overtime voluntarily. And overtime is provided at double to their salary. Our usually working hours are 8 hours a day.

-Staff are provided 1 day off per week.

-Staff are given written terms and conditions of employment that details the employment relationship between and the respective obligations of employee and employer, rates of pay, working hours, grievance and disciplinary procedures, holiday entitlement, absence and sick pay rules and notice periods for termination of employment.

Nanba Group is committed to ensuring that all of our dealings with suppliers, from the point of search and selection, through to supply and payment, are conducted in accordance with the guiding principles of responsible and ethical trading. We will act broadly in line with, but no less than, the Base Code of the Ethical Trading Initiative.

The key elements of the Base Code are:

• Free choice of employment
• Respect freedom of association and the right to collective bargaining
• Safe & hygienic working conditions
• No child labour
• Pay living wages
• Reasonable working hours
• No discrimination
• Provision of regular employment
• No harsh or inhumane treatment

Our ethical good practice is promoted by positive selection of suppliers demonstrating the good practice noted above, and by the encouragement of best practice amongst all suppliers. We will expect our suppliers to adopt a similar position with their supply base and to implement similar internal policies to those of Nanba Group.

1. Employees
Nanba Group is committed to ensuring the protection of the rights of all those who work for the Company, through well established and widely available personnel policies. In many areas the company aims to operate above the minimum standards required by law to ensure that employees are safe, rewarded and valued.

2. Consumers
Nanba Group is committed to demonstrating its ethical and social responsibility credentials to enable Clients to make informed choices about products they purchase. To support this commitment, further detailed information is provided in the company’s brochure and website.

3. Suppliers
Nanba Group is committed to monitoring social standards in the supply chain, and the company encourages suppliers to operate to the same ethical standards employed by Nanba Group itself. The ethical trading practices of direct suppliers are initially monitored by self-assessment questionnaires followed by Ethical Trading assessments of key suppliers as part of the Nanba Group Supplier Assurance Procedure.

4. Nanba Group Ethical Trading Code of Practice

a) This Code of Practice applies to staff directly employed by Nanba Group on temporary or permanent contracts:

• No forced, bonded or involuntary labour shall be used.

• All employment with Nanba Group is freely chosen.
• Staff are not required to lodge deposits or identity papers with us.
• Staff are free to leave Nanba Group after reasonable notice.
• No child labour shall be used.
• There shall be no recruitment of child labour.
• Young persons under the age of 18 are not employed at night or required to undertake hazardous activities.

b) All employees have the right to join a recognized trade union and to bargain collectively.

c) Working conditions are safe and hygienic

• Nanba Group takes adequate measures to prevent accidents and minimize potential hazards.

• Staff receives regular health and safety training.
• Staff has unrestricted access to toilet facilities and drinking water.
• Nanba Group has published a Health & Safety Policy and staff handbook, which details responsibility.

d) Working hours and remuneration are reasonable and comparable to other companies within the dairy industry, and regular employment is provided.

• Staff pay rates comply with national legal standards as a minimum.
• Staff is not forced to work in excess of 48 hours per week on a regular basis, and is provided with at least 1 day off per week. All overtime is voluntary.
• Staff are given written terms and conditions of employment that details the employment relationship between and the respective obligations of the employee and employer, rates of pay, working hours, grievance and disciplinary procedures, holiday entitlement, absence & sick pay rules and notice periods for termination of employment.
• No deductions are made from wages as a disciplinary measure, and pay slips detailing lawful deductions (tax, national insurance) and voluntary deductions (pension, save-as- you-earn, charity donations, and social club) are provided for each pay period.
• Sub-contracting and fixed term contracts are not used as a means to avoid obligations Under labour or social security laws
• No discrimination is practiced.
• There is no discrimination in pay, hiring, compensation, access to training, promotion, and termination of employment or retirement on the grounds of race, nationality, religion, age, disability, gender, marital status, sexual orientation, union membership or political affiliation.
• Opportunities for personal and career development are equally available to all employees.
• No harassment, threats, abuse or intimidation shall be practiced.
• Physical, verbal and sexual threats, abuse, harassment or intimidation is expressly prohibited.

5. Organization & Responsibilities

Nanba Group Management has overall responsibility for ethical trading at work within their respective businesses and areas of control.
The Managing Director take a lead in planning, developing, reviewing and communicating ethical trading policy and standards and ensuring improvement action is taken where necessary. The Quality Services Manager is responsible for monitoring compliance and for providing advice.

Managers are responsible for the implementation of this policy by:

• Ensuring that internal assessments have been carried out for all potential ethical trading issues, with appropriate procedures, controls, reviews, and adequate records.
• Identifying and investigating any incidents or non-conformance and taking corrective action.
• Monitoring and recording the performance of the site against this policy.
• Communicating necessary instructions and information to employees, visitors and contractors.
• Completing actions following any ethical trading audits.
Line Managers are responsible for:
• Promoting ethical working practices and following appropriate procedures.
• Investigating and reporting any incidents or non-conformance against this policy.
The Site Ethical Trading Coordinator has the role of:
• Identifying and advising upon non-conformance against this policy, and the provision and use of appropriate systems and procedures.
• Informing management of the requirements of this Code and how it affects them and their responsibilities.
Each Employee also has a duty to co-operate with management so far as is necessary to enable the latter to fulfill their statutory obligations. This includes:
• Co-operating in the introduction and operation of all measures designed to fulfill management’s obligations under this policy.
• Drawing attention to actual or potential problems.
• Suggesting ways in which ethical trading practices could be improved.

Business Conduct with Suppliers

• We adopt the highest standard of integrity in all our business dealings and relationships.
• We understand and comply with our corporate responsibility and reject any business practice that might reasonably be deemed improper.
• We will avoid any personal business or professional activity that could create a conflict between personal interests and the interest of our company
• We promote positive supplier relationships through honesty and impartiality
• Where commercially viable we support the sourcing of goods and materials from sources that are deemed to be environmentally friendly
• We will conduct supply management in accordance with best practice
• We respect complete confidentiality and expect this to be mutually binding
• Personal relationships must not compromise purchasing best practice
• We support the payment of goods and services in accordance with the agreed terms